WE DO IT ALL, AND MORE

Our Services

Revenue Optimization

We use dynamic pricing software to ensure our listings are priced competitively and annual revenue is maximized to the property's potential. We monitor data from the closest comparable properties in the area to balance occupancy and nightly rate, ensuring we're not leaving money on the table.

Guest Screening

We take immense pride in our vetting process and use all the tools at our disposal to screen guests in order to protect your property and make sure its being used for appropriate reasons. Every booking guest must pass a full background check before staying at our properties.

Property Marketing

Our digital marketing experience will get your rental property the attention required to guarantee occupancy. From professional photos to expert copywriting, our listings always stand out from the crowd.

Financial Reporting

We provide our property owners with a detailed financial report at the end of each month so they can keep track of their property’s progress. Monthly reports include details of all revenue, expenses and market comparisons for easy performance review.

Professional Cleaning

We use a team of certified professional cleaners to effectively clean each property after every stay. Ensuring a 5-star review in the cleaning category is one of our highest priorities.

Guest Communication

We are available to our guests 24/7/365 if they have questions or issues during their stay. Communicating with guests can be the most important part of ensuring a quality experience at one of our properties.

Expert Interior Design

We use the expertise and editing abilities of multiple interior designers to create enticing and comfortable interiors appropriate to their locations. We offer services to help you furnish a completely new property, as well as give your existing listing a design refresh.

Property Maintenance

Keeping each property looking great from its curb-appeal to the choice of bed linens is crucial to successful rentals. Our support teams include landscapers, cleaners, and contractors who will handle maintenance and repairs as needed.

Creating New Listings

We create and manage listings across all OTA platforms (Airbnb, VRBO, booking.com, etc.) to maximize listing visibility. If your property is not on all major booking websites, you're giving away an advantage to competing listings.

Guest Review Management

We educate and inform guests about the importance and impact of the review process to ensure we are left with 5-star reviews. We work with the OTA platforms to remove any inaccurate and damaging reviews if eligible.

Digital Guidebook Creation

We create digital guidebooks for each property detailing how all appliances, amenities and property-specific processes work. These also include suggested local restaurants, attractions and sights to promote a 5-star guest experience.

Supplies Management

We take on the expense and management of providing and restocking supplies. We strongly feel that filling the property with all essential toiletries, cleaning supplies, paper products, etc. is a small investment towards creating a comfortable, convenient stay for our guests.

OUR PROPERTY MANAGEMENT SERVICES

At TopHost Vacation rentals, we consider ourselves a full-service property management team. You have many needs when it comes to managing your short-term rental properties in Maine. Those needs must be addressed in order for your properties to stay occupied and continue to garner you a profit. Take a look at just some of the levels of service we provide as your chosen short-term rental management company.

Rental Preparation and Design

Not sure how to make your property most attractive to online prospects? Our team can step in, design, decorate, and prepare your short-term rental to portray the enticing environment necessary to get the property rented. We understand what guests are looking for when it comes to vacation rentals throughout Maine. So, as your property management team, we are able to please even the most critical prospective guests. Property updates, decorating, furniture configuration, and general maintenance can truly make the difference.

Property Marketing

Struggling to get your short-term rental noticed? At TopHost, we are partnered with some of the top listing companies, including Airbnb and VRBO. We not only help you get your property prepared for marketing, but we make sure your property gets the most effective marketing exposure. In addition, our keen focus on detail means your property is more likely to garner positive reviews. Positive reviews can always be an organic, highly effective marketing tool for a short-term rental property.

Property Maintenance When Needed

Just as any residential property, your short-term rental will need periodic preventive maintenance and occasional repairs. For the prime guest experience, every aspect should be handled in the most timely manner. At TopHost, we work with a list of trusted maintenance professionals and repair technicians to keep your property in tip-top shape. And, if a guest has an issue during their stay, we can step in right away to mend the issue.

Professional Guest Communications

As your property manager in Maine, we make ourselves available to guests 24/7. If a prospective guest has a question about the property before the reservation, we offer immediate advice. If a current guest has issues, they can contact us at any time, day or night, for assistance. Rapid communication can be a valuable key in making sure every guest has an excellent Airbnb experience.

Toiletry and Necessities Restocking

Guests who stop in for a brief stay at your property will always expect to see certain necessities available. From the toiletries in the bathroom to the hand soap and dishes in the kitchen, we make sure every unit is properly prepared for a comfortable stay. If you have specific items that you generally stock for your guests, such as snacks, bottled water, or souvenirs, we can also help with those small items that make a stay most likely to garner a five-star review.

Property Cleaning and Sanitizing

One of the biggest reasons guests leave a bad review after a stay is if the property was not as clean as it should have been. When you work with us as your property management team, your guests will never find a dirty, unkempt place to stay. We work with the most reliable cleaning agencies that adhere to the strictest standards when they clean and sanitize a property. Every visit from one of our contracted cleaning professionals will involve a deep-cleaning process that properly prepares the property for the next guest.

Enhanced Security and Safety for Your Guests

Guests need to feel safe in a short-term rental; the property should feel like a home away from home. Therefore, safety and security are two of the most prominent things to offer your guests, and we make sure that happens. Our team can help you up the security features of your Airbnb with the installation of digital locks, motion-activated exterior lighting, and even security cameras. A properly secured property is a protected investment for you.

MAXIMIZE YOUR REVENUE WITH OUR ANALYTICAL PROFIT AND EXPENSE REPORTING
Once your short-term rental properties are available and being enjoyed by guests, we make sure you get an accurate look at how well your property is performing. After all, your primary goal as a short-term rental host is to make money from your properties. Through detailed data collection using the latest technology, we monitor your occupancy rates, overall operational costs, and profit to give you an insightful look at how your properties are performing.


You will receive a monthly financial report to help you keep your revenue in check. These financial reports give you valuable information you can then use to make property adjustments, pricing changes, and more. In addition, we can offer guidance about proper pricing, how to maximize your revenue, and keep your operational costs low.


LOCALIZED PROPERTY MANAGEMENT FOR YOUR AIRBNB PROPERTIES
When entrusting your short-term rental properties to a management team, it is ever-important to have a team that is stationed locally. We are located right in the Southern Maine area. When our property owners like you or the guests in the properties we manage need us, we can be present in a snap to tend to issues. In addition, we are a hands-on property management team, which means we are not simply contracting others to keep tabs on your short-term rental. We take our roles as property managers seriously, so we directly monitor every last location by sending out members of our team to handle different tasks.


PREPARE FOR SUCCESS WITH YOUR SHORT-TERM RENTALS IN MAINE
When managed properly, your short-term rental can be a valuable addition to your income, and some property owners generate a completely new income. With our help, your property can be attractive, inviting, always what your guest expects, and always occupied so you can profit. Reach out to us today at TopHost Vacation Rentals to find out more about how we can help with property management in Maine.